These are North America’s greatest airports, in keeping with J.D. Energy’s 2024 rankings

Photo of author

By newsdaily

It has been a busy and costly yr for journey, with record-breaking crowds and rising costs throughout the board. However in keeping with a brand new report from J.D. Energy, that hasn’t stopped vacationers from having fun with the journey — particularly in the event that they’re touring by means of among the nation’s greatest airports.

This yr, Minneapolis-Saint Paul Worldwide Airport (MSP), John Wayne Airport (SNA) in Orange County, California, and Indianapolis Worldwide Airport (IND) ranked on the high of their respective classes out there analysis agency’s 2024 North America Airport Satisfaction Examine.

Within the “mega” airport class — which J.D. Energy defines as airports with 33 million or extra passengers per yr — MSP took the highest spot with a rating of 671 on a 1,000-point scale.

Detroit Metropolitan Wayne County Airport (DTW) was the runner-up within the mega class with 643 factors, whereas Phoenix Sky Harbor Worldwide Airport (PHX) got here in third with 633 factors.

On the different finish of the spectrum within the mega checklist, Newark Liberty Worldwide Airport (EWR) completed in final place for the third yr in a row, with a rating of 552.

The “giant” airport class, which incorporates airports that see 10 million to 32.9 million passengers every year, was led by SNA, with Tampa Worldwide Airport (TPA) coming in second, adopted by Kansas Metropolis Worldwide Airport (MCI) in third.

IND was the top-rated “medium” airport, which J.D. Energy defines as these with 4.5 million to 9.9 million passengers yearly.

Journey perks: 9 home lounges which are price going out of your method for

J.D. Energy’s methodoly determines a scoring system out of a attainable whole of 1,000 factors. The scores are based mostly on surveys from 26,290 U.S. and Canadian vacationers accomplished between August 2023 and July 2024, with questions throughout seven key components: ease of journey by means of the airport, degree of belief with the airport, terminal services, airport workers, expertise departing from the airport on the bottom, meals and retail expertise, and the expertise arriving at or touring to the airport.

Day by day Publication

Reward your inbox with the TPG Day by day e-newsletter

Be part of over 700,000 readers for breaking information, in-depth guides and unique offers from TPG’s specialists

Even with varied complications this yr, J.D. Energy discovered that airports had usually fared effectively regardless of the report crowds; 60% of passengers surveyed mentioned that that they had optimistic experiences on the airport and loved spending time there, whereas one other 59% mentioned that the airport had helped “alleviate the stress of journey.”

Notably, nonetheless, passengers are spending much less cash, on common, within the terminals, suggesting that rising costs are taking a toll at the same time as extra individuals spend on holidays.

“Large air journey demand has not slowed down in North America, regardless of the steadily rising prices of flights, floor journey, lodge rooms and just about something you should buy in an airport,” mentioned Michael Taylor, J.D. Energy’s managing director of journey, hospitality and retail. “Most vacationers are nonetheless having fun with the expertise. Nonetheless, we’re beginning to see a breaking level in shopper spending, with common spend per particular person within the terminal declining considerably from a yr in the past.”

Right here is the complete checklist of airport scores, divided into J.D. Energy’s mega, giant and medium classes:

Mega Airports

1. Minneapolis-Saint Paul Worldwide Airport – 671

2. Detroit Metropolitan Wayne County Airport – 643

3. Phoenix Sky Harbor Worldwide Airport – 633

4. John F. Kennedy Worldwide Airport – 628

5. Dallas/Fort Value Worldwide Airport – 623

6. Harry Reid Worldwide Airport – 611 (tie)

6. San Francisco Worldwide Airport – 611 (tie)

8. Orlando Worldwide Airport – 596

Phase common: 595

9. Fort Lauderdale-Hollywood Worldwide Airport – 593

10. Boston Logan Worldwide Airport – 591 (tie)

10. Miami Worldwide Airport – 591 (tie)

12. Denver Worldwide Airport – 588 (tie)

12. Los Angeles Worldwide Airport – 588 (tie)

14. George Bush Intercontinental Airport – 586

15. Charlotte Douglas Worldwide Airport – 585

16. Seattle-Tacoma Worldwide Airport – 575

17. Hartsfield-Jackson Atlanta Worldwide Airport – 574

18. O’Hare Worldwide Airport – 569

19. Toronto Pearson Worldwide Airport – 559

20. Newark Liberty Worldwide Airport – 552

Giant Airports

1. John Wayne Airport, Orange County – 687

2. Tampa Worldwide Airport – 685

3. Kansas Metropolis Worldwide Airport – 683

4. Dallas Love Discipline – 675

5. Nashville Worldwide Airport – 668

6. William P. Interest Airport – 667

7. Sacramento Worldwide Airport – 663

8. Portland Worldwide Airport – 659 (tie)

8. Salt Lake Metropolis Worldwide Airport – 659 (tie)

10. San Jose Worldwide Airport – 655

11. Austin-Bergstrom Worldwide Airport – 650

12. Louis Armstrong New Orleans Worldwide Airport – 647

13. Raleigh-Durham Worldwide Airport – 644

14. Baltimore-Washington Worldwide Thurgood Marshall Airport – 641

15. Vancouver Worldwide Airport – 634

16. Ronald Reagan Washington Nationwide Airport – 633

17. LaGuardia Airport – 631

Phase common: 629

18. San Antonio Worldwide Airport – 614

19. Oakland Worldwide Airport – 612

20. Washington Dulles Worldwide Airport – 611

21. San Diego Worldwide Airport – 610

22. Calgary Worldwide Airport – 599

23. Chicago Halfway Worldwide Airport – 598

24. Honolulu Worldwide Airport – 593

25. St. Louis Lambert Worldwide Airport – 583

26. Montréal-Pierre Elliott Trudeau Worldwide Airport – 576

27. Philadelphia Worldwide Airport – 541

Medium Airports

1. Indianapolis Worldwide Airport – 687

2. Jacksonville Worldwide Airport – 686

3. Southwest Florida Worldwide Airport – 675

4. Ontario Worldwide Airport – 672

5. Buffalo Niagara Worldwide Airport – 670

6. Milwaukee Mitchell Worldwide Airport – 669 (tie)

6. Palm Seaside Worldwide Airport – 669 (tie)

8. Cincinnati/Northern Kentucky Worldwide Airport – 668

9. John Glenn Columbus Worldwide Airport – 658

10. Bradley Worldwide Airport – 654

11. Eppley Airfield – 653

12. Albuquerque Worldwide Sunport – 646

Phase common: 646

13. Hollywood Burbank Airport – 626

14. Pittsburgh Worldwide Airport – 625

15. Cleveland Hopkins Worldwide Airport – 580

Associated studying: